How Multi-Disciplinary Building Consultancy Saves Time and Cost in London

How Multi-Disciplinary Building Consultancy Saves Time and Cost in London

What Does a Multi-Disciplinary Building Consultancy Actually Do?

The Benefits of an Integrated Approach in a London Context

Case Study: Streamlining a Complex Refurbishment in an Active School

Who Benefits Most from Multi-Disciplinary Consultancy?

Multi-Disciplinary Building Consultancy

Planning and delivering building projects in London is never straightforward. Whether you’re a landlord managing multiple properties, a school planning a refurbishment, or an investor overseeing a development, there are plenty of moving parts to get right.

That’s where a multi-disciplinary building consultancy can make a real difference. Instead of coordinating several separate consultants, you work with one experienced team that handles everything from design to delivery.

At Fresson and Tee, we combine architectural design, surveying, project management, and cost consultancy into one cohesive service. This joined-up approach saves time, avoids confusion, and helps control project costs from the outset.

What Does a Multi-Disciplinary Building Consultancy Actually Do?

A multi-disciplinary building consultancy offers more than just advice. It provides all the professional services required to deliver a project, in-house. For many clients, this removes the need to manage multiple firms with conflicting schedules and competing priorities.

Better Collaboration

Services Typically Included

  • Architectural design and planning
  • Building surveying and condition reports
  • Reinstatement cost assessments
  • Project management and contract administration
  • Advice on party wall matters and dilapidations
  • Heritage and conservation support

All of these services are available at Fresson and Tee under one roof. That means the architect designing your refurbishment is working alongside the surveyor writing the report, and the project manager overseeing the build.

 

The Benefits of an Integrated Approach in a London Context

London presents unique challenges for construction projects. Space is tight, access can be difficult, and planning restrictions (especially in heritage areas) are often complex. Working with a fragmented team can easily result in delays, misunderstandings, or escalating costs.

Better Collaboration, Fewer Delays

In a multi-disciplinary team, communication is faster and clearer. There’s no waiting for external updates or chasing consultants for feedback. Everyone is on the same page, which allows issues to be identified and resolved more quickly.

Improved Cost Control

Separate consultants often work in isolation, which can lead to duplicated effort or missed risks. When your team works together from day one, you get more accurate cost planning and better value for money.

Better Collaboration

Stronger Accountability

With one firm responsible for delivering the full service, there’s no confusion about who owns which part of the project. That means fewer disputes, clearer decisions, and smoother delivery.

Case Study: Streamlining a Complex Refurbishment in an Active School

Refurbishment on Active School

One of our recent projects involved the phased refurbishment of an occupied school in Central London. The challenge was to modernise the building without disrupting teaching schedules or compromising safety.

Because our architects, surveyors, and project managers were all part of the same team, we could:

  • Plan works around the school calendar
  • Maintain open communication with on-site staff
  • Adapt quickly to unexpected issues during construction

The result was a project delivered on time, within budget, and with minimal disruption to staff and pupils.

Who Benefits Most from Multi-Disciplinary Consultancy?

This approach is particularly valuable for:

  • Commercial landlords
  • Asset and facilities managers
  • Education providers and local authorities
  • Developers managing complex or sensitive sites

If you’re dealing with an occupied property, multiple stakeholders, or tight deadlines, having one accountable team is often the best route forward.

Final Thoughts

Choosing a building consultancy in London isn’t just about who has the most services on paper. It’s about finding a team that can genuinely bring everything together and deliver a coordinated, efficient project.

At Fresson and Tee, we do just that. Our in-house specialists work side by side to support clients across the full lifecycle of a project. Whether you’re planning a refurbishment, managing risk, or preparing for long-term maintenance, we’re here to help you keep things simple, focused, and cost-effective.

If you would like to discuss your dilapidation requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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Why Choosing a Local Professional Building Consultancy is Essential for London’s Listed Properties

Why Choosing a Local Professional Building Consultancy is Essential for London’s Listed Properties

What Makes Listed Buildings Different?

The Role of a Local Building Consultancy

Common Challenges in Listed Property Project

Real Example: Sensitive Refurbishment in a Conservation Area

When to Engage a Building Consultancy

Choosing a Local Professional Building Consultancy

London’s architectural heritage is one of its greatest assets. From Georgian terraces to Victorian schools and Edwardian civic buildings, many of the capital’s most recognisable properties are protected under listed status.

While these buildings carry historical and cultural significance, they also come with complex legal and technical requirements. If you’re planning building work on a listed property, choosing the right building consultancy is not just a preference; it’s essential.

What Makes Listed Buildings Different?

What Makes Listed Buildings Different

Listed buildings are protected by law due to their architectural or historic importance. Any work that could alter their character, inside or out, typically requires Listed Building Consent, in addition to standard planning permission.

This applies to:

  • Structural alterations

  • Extensions or demolitions

  • Internal layouts, finishes, or features

  • Windows, doors, and roofing

  • Mechanical and electrical upgrades

Getting this wrong can lead to delays, costly redesigns, and even legal action. That’s why specialist support matters. 

The Role of a Local Building Consultancy

A local building consultancy with experience in heritage projects can guide you through every stage of the process. From early feasibility assessments to liaising with conservation officers and delivering the work on site, the right team will help you balance modern needs with legal obligations.

Understanding of Local Authorities

Each London borough interprets conservation policies slightly differently. A consultancy with local experience understands the expectations, has relationships with decision-makers, and knows how to present proposals that are more likely to be approved.

Access to Specialist Surveys and Reports

Listed buildings often require heritage impact assessments, condition surveys, and conservation statements. A multi-disciplinary consultancy can deliver all of these in-house, saving time and avoiding delays between contractors.

Role of a Local Building Consultancy

Common Challenges in Listed Property Projects

Common Challenges in Listed Property Projects

Working on protected buildings is rarely straightforward. Some of the most common challenges include:

  • Discovering previously hidden defects (e.g. rot, subsidence, outdated services)
  • Restrictions on materials and construction methods
  • Uncertainty over planning timelines
  • Balancing original features with modern performance standards

An experienced consultancy will flag these risks early and plan accordingly, avoiding nasty surprises down the line.

Real Example: Sensitive Refurbishment in a Conservation Area

We recently advised on a refurbishment project in a Grade II-listed civic building in Central London. The project involved adapting internal spaces for modern accessibility, upgrading services, and restoring original plasterwork and woodwork.
Because we had worked with the local authority before, we were able to:

  • Anticipate documentation needs and planning timelines
  • Involve heritage specialists at the right stages
  • Complete works with minimal impact on the building’s historic character

The client was able to achieve a sensitive, compliant refurbishment without unnecessary delay or cost.

 

When to Engage a Building Consultancy

The best time to engage a consultancy is early in the planning phase, ideally before submitting any applications or instructing contractors. A strong consultancy partner will:

  • Help assess feasibility
  • Flag potential risks and restrictions
  • Advise on realistic budgets and timelines
  • Coordinate planning and listed building applications
  • Oversee delivery and sign-off

Working on a listed property in London requires more than technical skill. It takes local knowledge, experience with planning authorities, and an appreciation for the building’s significance.

At Fresson and Tee, our multi-disciplinary team specialises in delivering complex refurbishment projects in sensitive settings. If you’re planning building work on a listed or heritage building, we’re here to help guide the process from start to finish carefully, compliantly, and efficiently.

If you would like to discuss your dilapidation requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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How To Avoid and Manage Dilapidation Disputes

How To Avoid and Manage Dilapidation Disputes

Effectively Managing A Dilapidations Dispute

What Is Dilapidation And Why Does It Matter In Property Disputes?

What Are The Most Common Causes Of Dilapidation Damage Claims In Property Disputes?

How Can You Avoid Or Manage A Dilapidation Dispute Before It Happens?

The Process Of Managing A Dilapidations Dispute

Dilapidation Disputes

Effectively Managing A Dilapidations Dispute

Leaving a commercial property, as a tenant, can feel a fraught and challenging process. The popular perception is that landlords penalise tenants for leaving with excessive and unwarranted costs associated with ending the lease.

On the other side of the argument, landlords have to protect their interests and be fairly compensated for any damage and wear and tear that will affect the likelihood of finding new replacement tenants.

Given these two positions seem quite some way apart, the possibility of dispute is relatively high. An important part of avoiding expensive conflict is ensuring any dilapidations survey or dilapidations report is professional, fair and transparent.

What Is Dilapidation And Why Does It Matter In Property Disputes?

Dilapidation describes the process through which commercial properties age and decline through use. Dilapidations is the catch-all term used to describe instances of damage and wear and tear that occur during a tenancy.

Modern Office Room

They matter because in the vast majority of leases the tenant is expected to return the keys to the landlord with everything as it was on the day they arrived. Any difference typically leads to a dilapidations claim from the landlord, seeking to be compensated for rectification and repair. 

This can happen at any time during the lease period but typically occurs at its completion before the tenant vacates the property.

This can happen at any time during the lease period but typically occurs at its completion before the tenant vacates the property.

Disputes arise when tenants reject a dilapidations claim as unwarranted or exaggerated. They may have a different view on what dilapidations have occurred, which are their responsibility and how much they might cost to rectify.

This is why it is considered standard practice to begin negotiations based on a dilapidation survey from a credible independent specialist dilapidations surveyor. This can go some way to gaining agreement between the two parties.

What Are The Most Common Causes Of Dilapidation Damage Claims In Property Disputes?

There are many causes of dilapidation damage claims. We discuss some common frustrations below. Avoiding them and you will make a dilapidation claim dispute less likely.

Many commercial leases require tenants to decorate regularly – perhaps every three years for the interior and five years for the exterior. Failure to undertake these works will be reflected in any landlord’s dilapidation claim.

Any alterations instigated by the tenant,  including those considered an improvement, will be included in a claim too. Claims are always based on returning the property to exactly as it was.

Structural issues may cause a claim without being immediately apparent without a specialist dilapidation survey report.

If rectification works take time, the landlord can claim for loss of income during that period.

It is worth remembering the dilapidations process is designed to compensate landlords for financial loss associated with tenant activity. The good news is tenants are protected by law. Section 18(1) of the Landlord and Tenant Act 1927 caps damages that a landlord can recover.

Modern Office Room

How Can You Avoid Or Manage A Dilapidation Dispute Before It Happens?

The biggest step you can take towards avoiding dilapidations disputes is to ensure everyone is clear on the process at the time of signing the lease. Signing a well-negotiated mutually beneficial contract at the start of any tenancy is the best way to avoid problems at the end of one.

Tenants who sign a lease without an agreed condition survey when they move in, for example, are certainly at a greater risk of dispute. Regular condition surveys in situ protect tenants from surprises when they try and leave too. Undertaking regular rectification and repair work will generally be more agreeable to landlords than leaving them with a potentially large claim at the end of any agreement.

In general, continual dialogue regarding dilapidations during the life of the tenancy is the best approach. Giving plenty of notice, planning and getting advice when it comes time to leave is a good move too.

The Process Of Managing A Dilapidations Dispute

Quality Court

There is plenty of professional advice available for anyone who feels they are heading towards a dilapidations dispute. The Royal Institution of Chartered Surveyors, for example, offers a dilapidations scheme specifically designed to support quick and economic resolution of lease-end disputes before expensive lawyers get involved. 

They can answer questions such as what is a dilapidation survey, for example, and who should pay for it?

As fully Chartered Surveyors, Fresson and Tee are ideally placed to help navigate lease liabilities and support speedy dispute resolution for either party.

We can provide survey, protocol and delivery teams who can protect the interests of both landlords and tenants. There’s no need to face a dilapidations dispute without the right professional support.

If you would like to discuss your dilapidation requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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A Guide To Landlord Dilapidations

A Guide To Landlord Dilapidations

How to Manage Dilapidations Negotiations Smoothly?

What Are Dilapidations?

What Do You Need To Know About Landlord Dilapidations?

Minimising Risks As A Landlord

Understanding The Dilapidations Protocol

Where to Get Dilapidations Help

dilapidation definition

How to Manage Dilapidations Negotiations Smoothly?

Landlords have the right to have their property returned in the same condition as originally leased at the end of a tenancy. The law is clear that it is the tenant’s responsibility to ‘make good’ any deterioration, damage, alterations or general wear and tear. Landlord’s dilapidations is the term used to describe this process. A tenant may do the work directly, however, more typically landlords are financially compensated for any required work.

Dilapidation obligations are often not considered by tenants whilst they occupy your building. They are busy running their businesses after all. Dilapidations typically become an issue when the lease ends. As a landlord, it is best to be prepared. Disputes are common and negotiations can be challenging.

This is why we’ve prepared this brief introduction to the topic. It is based on our many years of experience as Dilapidations Surveyors and Property Consultants.

What Are Dilapidations?

‘Dilapidations’ as a term, describes a tenant’s repair obligations under the lease. All discussions should be based on relevant clauses signed at the beginning of the occupancy. Many tenant-landlord disputes occur because these clauses are misunderstood or miscommunicated.

Commercial Property dilapidation clauses typically cover five areas

Repair

Regular decoration

Alterations

Ability to rent again without further costs

Compliance with legal statutes and regulations

Each lease agreement, however, will be different. Depending on your specific requirements, your dilapidations definitions may differ. If you’re not clear, it pays to review your lease or even get legal advice before starting the dilapidations process.

What Do You Need To Know About Landlord Dilapidations?

As a Landlord, it is important you know the correct steps to take when preparing and presenting your case for a claim. You need to start with an accurate picture of your property’s condition. This is best achieved by engaging a specialist dilapidations surveyor. They can review your lease, the tenant’s occupancy, the property’s state of repair and its implications for you.

dilapidations protocol

A Statement of Dilapidations document is then required. This alerts the tenant’s to their obligations and financial claims. Your tenant has a right to respond. They can back a counter-claim with independent evidence. If required, a third surveyor may be required to adjudicate and make a dilapidations award.

Tenants have this right to negotiate a dilapidation claim in law. It is important to prepare a strategy for responding. It may be you accept a lower figure, for example, to settle quickly and prioritise finding the next tenant. Alternatively, you may have a specific cost to cover so it’s worth fighting your corner.

Minimising Risks As A Landlord

You can reduce the risk of disputes by maintaining good relations with your tenant. Regular repair, upkeep and decoration ought to be part of your lease agreement. Most commercial leases suggest the tenant refresh and renew the property’s fixtures and fittings every three years, for example.

Timing is important too. As you know when the lease is likely to end, communicating with tenants well ahead of time can alleviate pressure. Open and fair communication between all parties is the best way of minimising the risk of dispute. The use of professional support, including qualified surveyors, is also key to success.

tenant landlord disputes

Understanding The Dilapidations Protocol

There is plenty of information, help and support available for landlords. Referring to the Dilapidations Protocol is a good place to start. Published by the Property Litigation Association, it supports the early settlement of dilapidation disputes without the involvement of the Courts.

landlord disputes

The document sets out guidance for tenants, landlords and their representatives. It describes arbitration steps that courts expect to have been taken before legal proceedings.

These include forwarding a schedule of dilapidations document within 56 days of the termination of the lease as a minimum, for example.

This schedule should then form the basis of a Qualified Demand for the dilapidation damages sought. Such guidance supports a speedy resolution and minimal conflict. 

Where to Get Dilapidations Help

Alongside the Property Litigation Association, the Dilapidations Protocol is supported by the Civil Justice Council and the Royal Institution of Chartered Surveyors (RICS). RICS and its members are a great source of help, advice and professional support to anyone facing dilapidation issues.

Fresson & Tee are proud members of RICS. Our teams of consultants and Chartered Surveyors can assist with any dilapidation issues from taking the initial surveys to managing repair and rectification projects on your behalf.

If you would like to discuss your dilapidation requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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The Party Wall Act Explained

The Party Wall Act Explained

Everything You Need To Know About You and Your Neighbour During Boundary Works

What Is The Party Wall Act And What Does a Party Wall Surveyor Do?

Who Is Responsible For Complying With The Party Wall Act?

How Do You Go About Notifying Your Neighbours Of Planned Work That Will Affect Them Under The Party Wall Act?

What Are The Consequences Of Not Complying With The Party Wall Act?

How Can Owners Resolve Disputes Arising From Party Wall Works Carried Out Under The Act?

5 Tips For Minimising Disruption When Carrying Out Works Affecting A Party Wall?

dirty white, tangerine, and white buildings

Everything You Need To Know About You and Your Neighbour During Boundary Works

The Party Wall Act (1996) is legislation designed to protect the interests of neighbours during building work affecting boundaries between the two properties.

party wall surveyor london

The first thing to note is DIY, minor repairs, decorating, plastering, fixing of ordinary shelves, everyday drilling and small-scale plumbing and electrical work are considered too small to warrant legal protection.

The Party Wall Act is aimed at major works such as structural repairs, extensions, damp proofing, demolition, excavations and new building.

These activities have a major impact on both sides of any boundary and should things go wrong, disruption and costs may be incurred by both parties.

What is a Party Wall Notice?

For works to be deemed acceptable under the terms of the Act the party proposing the work needs to demonstrate they have an agreement by their neighbour and that the neighbours’ rights have been considered. This means, before you start major works involving any kind of boundary, you need to let your neighbour know in writing with a document known as ‘party wall notice’. If your neighbour agrees, the two of you enter into a ‘party wall agreement’. If your neighbour does not wish you to proceed, the Act provides a dispute resolution procedure.

What Is The Party Wall Act And What Does a Party Wall Surveyor Do?

The Party Wall Act (1996) aims to prevent or resolve any conflicts around major construction works between property owners who share boundary walls and structures. Used correctly, it protects everyone and keeps relationships positive and amenable. Not complying risks expensive legal disputes.

The Act covers three main categories of work:

Direct work to any existing party wall or shared structure

Any new building next to or astride the boundary line between properties

Excavation close to neighbouring buildings or structures

In the case of excavation, the required distance from any boundary will depend on the depth and nature of any hole.

A Party Wall Surveyor has a specialist role in avoiding and resolving disputes between neighbours under the Act. They have a duty under the Act to provide fair, practical and transparent reports on a building’s condition during any work.

Who Is Responsible For Complying With The Party Wall Act?

It is the owner with the intention to carry out any building works that is responsible for instigating the process of serving Party Wall notices. The act refers specifically to responsibility lying with a Building Owner who is ‘desirous of exercising their rights’ under it. In practice, this means if the works are your idea and you own the property, compliance is your responsibility.

Discussion

The other responding parties to any Party Wall actions are often referred to as ‘Adjoining Owners’ and, as you might expect, they are typically neighbours of the Building Owner.

It falls on the Building Owner to provide the Adjoining Owner (or Owners) with a written Party Wall Notice before commencing any major works that impact on a boundary or boundaries between properties.

How Do You Go About Notifying Your Neighbours Of Planned Work That Will Affect Them Under The Party Wall Act?

It is advisable to first discuss any planned work informally with the owners of any properties affected. It is always best to set the scene for a party wall agreement by being friendly, open and informative. People understand that buildings need maintenance and might well be supportive of any improvements.

Party Wall Surveyors in Kings Cross

The building owner should then arrange to provide a written Party Wall Notice. A letter is sufficient that identifies the properties in question, describes the proposed works and shares the proposed start and finish dates. It is also useful to share provisions that will be made to protect the adjacent property and make good on any required repairs.

For work on existing party walls, the notice must be sent two months before the planned start date of the work. New walls or excavations near the boundary line need to be sent at least one month in advance. It’s worth noting that Party Wall notices last for 12 months, so if the project is delayed there is not necessarily a requirement for a new one.

Can Neighbours Refuse A Party Wall Agreement?

In a word, yes. There is no obligation to provide consent at all. Adjoining Owners can say no. Rather than a flat refusal, The Party Wall act allows Adjoining Owners to write back with a counter-notice suggesting alternative or additional works. No response at all is considered a refusal after 14 days, which also starts the dispute procedure.

Dispute procedure describes the act of appointing a specialist Party Wall Surveyor. Expert and independent, they will act as a professional mediator by producing a Party Wall Award report that, according to the act, either allows the work to go ahead, backing the Building Owner, or prevents it from going ahead protecting the Adjacent Owner. Rather than have the Building Owner lose out, The Party Wall Surveyor is likely to recommend an alternative approach acceptable to both parties.

Appointing the Party Wall surveyor is the responsibility of the Building Owner. The building owner is also liable for the cost of a second surveyor should the Adjoining Owner prefer to use their own.

A third surveyor may be required to adjudicate, should the previous two reports contradict one another.

multiple building

What Are The Consequences Of Not Complying With The Party Wall Act?

Failure to comply with the Party Wall Act leaves you open to legal action and injunctions from your neighbours. At the very least this could cause delays to your building work while matters are resolved. At the worst, the dispute could end up in court with all the associated high costs you might expect. If you haven’t followed proper procedure, it would be difficult to see the result of a court case going your way.

Even if disputes don’t reach that level, the lack of a written Party Wall Agreement can unnecessarily sour relationships with neighbours. Engaging with the Party Wall process is the best way to demonstrate you will consider their views during any work. Ignoring this important step at the outset of any project is likely to make discussions more difficult further down the line.

How Can Owners Resolve Disputes Arising From Party Wall Works Carried Out Under The Act?

Party Wall Surveyors in Kings Cross

The hiring of independent Party Wall Surveyors is specified in the Party Wall Act as the preferred method of dispute resolution. Party Wall Surveyors can assess and report on the proposed works and their impact and make recommendations to keep both sides of a dispute satisfied.

One Party Wall Surveyor is generally seen as sufficient to work for both parties, however as discussed, Adjoining Owners may wish to source a separate surveyor to protect their interests.

Party Wall Surveyors will typically review existing and proposed architectural drawings, proposed structural drawings, calculations and construction method statements. They will also refer to Land Registry Title Deeds and Plans and other information pertinent to the construction works under dispute to reach a finding.

They will then make a Party Wall Award to one of the disputed parties. A Party Wall Award summarises the dispute and provides a final document that provides adequate legal protection to Adjoining Owners to allay their concerns. The Award is commonly known as a Party Wall Agreement. Once signed, a Party Wall Agreement means works can begin with any dispute resolved.

5 Tips For Minimising Disruption When Carrying Out Works Affecting A Party Wall?

We have broken the process of gaining a Party Wall Agreement into five steps which we trust you’ll find useful.

1. Remember the Party Wall Act refers to major works and excavations. Check it applies to your plans.

2. If you are the Building Owner planning any work, you are responsible for sending a Party Wall Notice to Adjoining Owners. Notices should describe the planned works and schedule in writing.

Building Works

3. Adjoining Owners have 14 days to respond. No response is considered a refusal and starts the dispute process. 

4. Once a dispute starts, the Building Owner should respond by appointing a Party Wall Surveyor. Adjoining Owners can also appoint their own Surveyor at the Building Owner’s cost.

5. Your chosen Party Wall Surveyor(s) will make an Award to either party that should form a Party Wall Agreement the Building Owner and Adjoining Owners can sign to bring the dispute to an end.

There is plenty of professional advice available for anyone who feels they are heading towards a Party Wall dispute. The Royal Institution of Chartered Surveyors (RICS), for example, offers Party Wall advice through a dedicated working group.

As fully Chartered Surveyors, Fresson and Tee are ideally placed to help navigate lease liabilities and support speedy Party Wall dispute resolution for either party. There’s no need to face the issue without the right professional support.

If you would like to discuss your dilapidation requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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A Quick Guide To Dilapidations Surveys

A Quick Guide To Dilapidations Surveys

The Dilapidations Survey Guide

What Is A Dilapidations Survey?

Why Would You Need A Dilapidations Survey?

How To Prepare For A Dilapidations Survey

What To Expect During and After The Survey

Understanding A Dilapidations Report

Frequently Asked Questions

Dilapidations Survey

The Dilapidations Survey Guide

If you are involved in commercial property, as an owner or tenant, you may hear the term ‘dilapidations survey’ from time to time without being sure exactly what the phrase means.

You may have feared the worst. After all, dilapidation implies something ancient on the verge of ruin. Not ideal if you are discussing a modern contemporary property.

Fear not. For better or worse, the term dilapidations has become the catch-all term for wear and tear in the commercial property industry. For example, from the moment a brand new office opens its doors, things break, fade, stain and get marked. That’s not counting more substantial issues like broken windows, electrical faults or plumbing disasters that might occur during its lifetime. These changes are referred to as dilapidations and they can have a big effect on a building’s value.

This becomes important for most commercial leases because the tenant has a responsibility to return the property in the same condition as it was at the start of the agreement.

What Is A Dilapidations Survey?

A Dilapidations Survey can happen at any time during a property rental agreement but is especially common when one comes to an end. It is an exercise to establish the condition of the property, identify what has changed during the rental period and report on any rectification that is required. Using independent dilapidations surveyors means any wear and tear and associated costs can be recorded fairly and transparently for both parties.

building space

A suitably qualified and independent Dilapidations Surveyor is usually appointed to view the property, record any issues and present a Dilapidations report. This report, often called a Schedule of Dilapidations, describes required repairs and rectifications. It is often a key part of any landlord and tenant negotiation at the end of any lease period.

Why Would You Need A Dilapidations Survey?

Dilapidations Surveyors can represent both tenants and landlords. Landlords can use the report to identify dilapidations and either ask the tenant to rectify them directly or pay a cash sum to compensate for any losses.

For tenants, a dilapidations survey can provide reassurance that any issues occurred during the tenancy agreement and not before. It is a check that the information the Landlord has is accurate and fair.

Some tenants take the initiative and choose to undertake interim dilapidations surveys and reports at various points during their tenancy. This means they are forewarned of any issues and they can make rectifications before the tenancy ends should they wish.

Whoever acts, the reason for a dilapidations surveys is always to understand the condition of a rented commercial property and record any issues fairly and transparently to help avoid disputes between landlords and tenants.

grey tiled floor, low white ceilings, bright lighting ,industrial ducting, wall of windows with black frame and the lower quarter is a brick wall

How To Prepare For A Dilapidations Survey?

A dilapidations surveyor will need access to the property and all relevant documentation. This is likely to include the following;

The lease including clauses related to repair and rectification in particular

Any Statutory or Compliance notices affecting the property

Inventories of landlord’s fixtures and fittings

Any Deeds of Variation, side letters or other landlord-tenant agreements outside the initial lease

Any other relevant documentation including records of any previous civil actions between the parties

Historic letting agreements

With paperwork checked, the next step is to ensure the surveyor is made aware of any special issues that might affect their work on-site such as the building’s asbestos register, electrical and gas appliance testing and certification regime, any required alarms or access codes and any other access, lone working or confined space issues.

Once all the above has been completed, the survey can be arranged. It is generally considered best practice to let the tenant’s employees know what is happening. It can be disconcerting to have a stranger inspecting a working environment unannounced.

What To Expect During and After The Survey

Large spacious office with no furniture

A Dilapidations Survey is a very detailed survey recording the condition of a rented building’s structure, components and systems down to minor wear and tear/staining etc.

During the survey, a surveyor, or team of surveyors, will visit the property in question and make a detailed in-person assessment of the condition of the building and its fixtures and fittings. In particular, they will highlight any defects or damage and outline required repairs.

A Dilapidations Survey is a very detailed survey recording the condition of a rented building’s structure, components and systems down to minor wear and tear/staining etc.

During the survey, a surveyor, or team of surveyors, will visit the property in question and make a detailed in-person assessment of the condition of the building and its fixtures and fittings. In particular, they will highlight any defects or damage and outline required repairs.

Full summary of all of the lease obligations

Schedule that sets out the current dilapidations

Proposal or schedule of works that provides details on remediating dilapidations and associated costs

Once the survey report is provided, it generally forms the basis of negotiations between landlord and tenant based on the assumption that the tenant will return the property to the state it was in when they occupied it.

Understanding A Dilapidations Report

It may be that as a tenant or property owner, you do not need to have a full understanding of the technical detail of a dilapidations report. That will depend on your knowledge and interest in the construction industry generally. The key requirement is to agree that the dilapidations have been fairly assessed and any costs identified impartially based on industry best practice.

This is why it is important to procure Dilapidations Surveys from well-qualified and credible independent suppliers. Royal Institution of Chartered Surveyors (RICS) is a professional body and has a range of support available to both landlords and tenants.

Frequently Asked Questions

How Are Dilapidations Calculated?

A professional Dilapidations Survey will ensure each and every dilapidation is identified and itemised with the cost of rectification laid out. The total, plus fees and potential rent, rates and insurance losses are typically included within the amount calculated.

Are Dilapidation Payments Taxable?

Any dilapidation payments that are considered revenue will become taxable under the Income Tax or Corporation Tax rules.

Are Dilapidations Subject To VAT?

HMRC’s VAT notice 742 states that dilapidations payments do not constitute supply so are not liable for VAT.

‘A dilapidations payment represents a claim for damages by the landlord against the tenant’s ‘want of repair’. The payment involved is not the consideration for a supply for VAT purposes and is outside the scope of VAT’

Who Pays For A Dilapidation Report?

This should be defined in the lease. Most landlords require the tenant to pay for surveys, reports, schedules of dilapidations and any enforcement actions.

If you would like to discuss your dilapidation requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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The Dilapidations Protocol Explained

The Dilapidations Protocol Explained

Understanding Dilapidations

What Are Dilapidations And Why Are They Important In Property Law?

What Is The Purpose Of The Dilapidations Protocol And How Does It Work?

How Should Landlords Adhere To The Protocol?

How Should Tenants Adhere To The Protocol?

What Should Happen During Dilapidations Negotiations?

Why The Protocol Recommends Alternative Dilapidations Dispute Resolution

rustic brick building with wall plants

Understanding Dilapidations

You may have heard the term Dilapidations Protocol, but not be clear exactly what it refers to. It is a document that is technically known as the ‘Dilapidations Pre-Action Protocol for Claims for Damages in Relation to the Physical State of Commercial Property at Termination of a Tenancy’ in English legal circles. The document was first published by the Property Litigation Association in 2002. Its aim was, and still is, to prevent landlords from making exaggerated claims and supporting the early settlement of dilapidation disputes without the involvement of the Courts.

A second edition, issued in 2006, aimed to reduce costs by recommending diminution valuations were considered just before the issue of proceedings. From 2008 to 2011 the PLA and the Royal Institution of Chartered Surveyors (RICS) worked with the Civil Justice Council to refine the wording of the Protocol ready for its full adoption in 2012.

While we cannot provide legal advice, we can provide an understanding of the Dilapidation Protocol principles that may help avoid the legal pitfalls often associated with the process.

As a tenant or landlord, it pays to be in the know.

What Are Dilapidations And Why Are They Important In Property Law?

‘Dilapidations’ describes the difference between the condition of a property when a tenant moves in and when they move out. It is a catch-all term to describe damage, wear and tear, alterations and other changes. According to the terms of most typical commercial leases, landlords are compensated for dilapidations when the lease ends and the tenant leaves the building.

squared cemented walls and two black end-to-end doors

Dilapidations are important because the compensatory costs involved can, and do, add up quickly, and without care, dilapidations can become a costly and time-consuming area of dispute. The measurement, recording and assessing of dilapidations fairly and independently, therefore, becomes a specialist task that benefits from regulation and control. This is why the Dilapidations Protocol is a useful document for all involved parties.

What Is The Purpose Of The Dilapidations Protocol And How Does It Work?

The Dilapidations Protocol applies to commercial property under the jurisdiction of English law. There is a separate Pre-Action Protocol for Housing Disrepair cases. It specifically relates to claims for damages for dilapidations against tenants at the point their tenancy agreement ends. These are rather dramatically referred to as ‘terminal dilapidations claims.’

It works by setting out guidance for tenants, landlords and their representatives. It sets out conduct that any court would expect to have been followed before the commencement of any legal proceedings. To quote it directly, the protocol “establishes a reasonable process and timetable for the exchange of information relevant to a dispute, sets standards for the content and quality of schedules and Quantified Demands and, in particular, the conduct of pre-action negotiations.”

renovating bricked building

Importantly, this protocol of dilapidations does not define terms such as ‘dilapidations’, ‘repair’, ‘reinstatement’ or ‘redecoration.’ To understand how it applies to you, you will also need to refer to your signed lease contract or other specific documentation.

How Should Landlords Adhere To The Protocol?

The Protocol states Landlords should forward their tenants a schedule of dilapidations within 56 days of the termination of the lease as a minimum. It suggests doing it beforehand. This schedule should include anything the Landlord considers to be a dilapidation, proposed repairs and, if appropriate, the costs involved.

dilapidations protocol

Should a dilapidations survey be prepared by a surveyor, the landlord should ensure the surveyor has, when writing the report, regarded the principles laid down in the Royal Institution of Chartered Surveyors (RICS) Guidance Note on Dilapidations.

The landlord, and their surveyors, are bound by the protocol to confirm that all the works and costings set out in the schedule are required and reasonable.

This schedule should then form the basis of a Qualified Demand. This is a document that sets out and substantiates the monetary sum sought as dilapidation damages in the schedule as well as any other items of loss that need to be recovered. It should also set out whether VAT applies.

This should form the basis of any negotiation.

How Should Tenants Adhere To The Protocol?

As a tenant, you should respond to a Quantified Demand within a reasonable time. The Protocol suggests within 56 days of receipt. Where appropriate, the tenant should respond using the schedule and set out, in sufficient detail, the tenant’s views on each individual item. Some may be accepted, some accepted with modifications and some rejected.

The Response should be endorsed either by the tenant or, more likely, their chosen dilapidations surveyor. Again, the chosen surveyor ought to follow the principles laid down in the Royal Institution of Chartered Surveyors’ Guidance Note on Dilapidations.

It is the tenants’ responsibility to ensure any works and costs detailed in the Response are all reasonable and are sufficient for the tenant to fulfil its covenants or obligations.

vintage style window with a arched top nine pains to each window

What Should Happen During Dilapidations Negotiations?

brick walls and wooden second floor

The landlord, tenant, their respective surveyors or other representatives are encouraged to meet before the tenant is required to formally respond to the Quantified Demand.

The protocol suggests parties should generally meet within 28 days of the tenant’s first response. The meetings should be without-prejudice with the specific aim of agreeing on items in dispute with a genuine sense of collaboration.

Parties should also agree to make relevant documents available. In the spirit of fairness and transparency, the Protocol suggests this assistance be given without having to recourse to legal action.

Why The Protocol Recommends Alternative Dilapidations Dispute Resolution

The protocol suggests parties consider Alternative Dispute Resolution (ADR) procedures before litigation.

The courts take the view that litigation should be a last resort and claims should not be issued prematurely if a settlement is still actively being explored.

Both the landlord and the tenant may be required to prove that alternative means of resolving their dispute were considered before cases reach litigation. Compliance, or otherwise, can be taken into account by courts awarding costs.

There are several ADR schemes to consider. The Royal Institution of Chartered Surveyors (RICS) scheme is considered suitable for example. Aligned with the Dilapidations Protocol, RICS can appoint an Independent Expert to make his or her own investigations to reach a decision.

The key to successfully avoiding dilapidations disputes is the engaging of independent, expert, fair and impartial professional advice throughout the process.

party wall award appeal process

If you would like to discuss your dilapidation requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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What To Do If You’ve Received A Party Wall Notice

What To Do If You’ve Received A Party Wall Notice

What is a Party Wall Agreement Notice?

What does a Party Wall Agreement Notice Mean?

What To Do If You Receive A Party Wall Agreement Notice?

How Can I Resolve Any Issues That Come Up With My Neighbour During Construction?

Construction Walls

What is a Party Wall Agreement Notice?

If your neighbour is planning major structural construction work or excavations involving a structure or boundary wall they share with you, they will need to arrange for you to receive a Party Wall Notice.

The Party Wall Act (1996) makes serving Party Wall Notices a legal requirement for all building owners planning major works on, or near to, boundaries. They ensure that both sides affected by proposed construction are protected by transparency and independent expert advice before work commences.

The Act is aimed at reducing the likelihood of conflict due to significant construction works by facilitating agreement between the interested parties as projects are planned. The first formal part of the process is the issuing, acceptance or rejection of a Party Wall Notice document.

Once the owner of a property adjoining planned works has received a Party Wall Notification letter, they have 14 days to reply. We have prepared this quick guide to advise on the correct responses.

What does a Party Wall Agreement Notice Mean?

party wall notice period

A Party Wall Notice is formal written advice from the owner of a neighbouring building that advises of planned construction or excavation works that will impact at, or on, a boundary with your property. The minimum Party Wall Notice period required varies depending on the type of work but is normally two months before any work is scheduled to commence.

They are the mechanism by which you can agree to the work going ahead or raise your concerns.

What Work Requires A Party Wall Notice

There is no need to comply with the Party Wall Act for small pieces of work such as plastering, installing shelves or adding electrical wiring, for example. So, when is a Party Wall Agreement needed? The Act specifies major works that require a Party Wall Notice as below.

Building a free standing wall or a wall of a building up to or astride the boundary with a neighbouring property

Work on an existing party wall or party structure or building against such a party wall or party structure

Excavating near a neighbouring building

Wooden fences, hedges and other natural barriers are not included. Party Wall Act legislation applies separately to Planning Permission. As an adjoining building owner, you can reject a Party Wall Notice whether Planning Permission has been granted or otherwise.

What To Do If You Receive A Party Wall Agreement Notice?

The first task when you received a Party Wall Notice is to check the works are explained in sufficient detail and you feel you can make an informed decision. If that’s the not the case, you may wish to query details with the building owner. If it is, and you are clear on the proposed works, you have 14 days to consider your response.

If you fail to respond within that period at all, the owner is bound by the Party Wall Act to consider the agreement ‘dissented’ and continue the process assuming you have said no. Let’s first, though, assume you have no issues to the proposed work.

We can provide survey, protocol and delivery teams who can protect the interests of both landlords and tenants. There’s no need to face a dilapidations dispute without the right professional support.

Receive A Party Wall Agreement

Give Consent To The Party Wall Notice

Party Wall Notice Consent

Giving consent is the easiest of the response options. It simply means putting in writing that you agree with the works as proposed. It is likely you’ll then be asked to sign a Party Wall Agreement to move forward.

Even if work seems straightforward, it is always worth getting professional advice through a Chartered Surveyor at this stage.

They can make an assessment of the works, record the current state of your property and take photographs and measurements. This will support any complaint or request for compensation should your neighbour deviate from the agreed plan.

You also have the right to offer suggestions and modifications to plans before you consent to them through a Counter-Notice. If you wish to do this, you should alert a building’s owner to this in your initial response. You can then follow up with the details within 30 days.

Give a Party Wall Counter-Notice

As highlighted above, you have the right to request modifications to your neighbour’s Party Wall building plans. This means you can caveat any acceptance in writing with a counteroffer that details your suggested alterations to the plan.

Again, it might be useful to consult with professionals during this process to ensure your Counter-Notice is feasible and well-received.

Give a Party Wall Counter-Notice

Dissent The Notice & Let The Owner Appoint A Party Wall Surveyor

Appointing Party Wall Surveyor

Saying no to a Party Wall Notice is referred to as ‘dissent’. You do not have the right to dissent from a building owner working on their property, however, without giving them the chance to respond and provide evidence the work is acceptable.

This is done through the appointment of a suitably qualified and experienced Chartered Party Wall Surveyor to write a report.

The intention is to provide an independent, transparent and fair summary of the works, mitigate perceived risks and recommend a solution. On receipt of the report, you can agree and sign the resulting Party Wall Agreement to go ahead.

If you do not agree, have the Act makes provision for an appeals process.

Dissent The Notice & Appoint Your Own Party Wall Surveyor

You do not have to accept the surveyor suggested by the building owner or their recommendations. You have the right, under the Party Wall Act to choose your own Chartered Surveyor to investigate the matter, assess the works and make recommendations. Your own surveyor costs must be settled by the business owner issuing the Party Wall Notice.

If the business owner does not agree with your surveyors’ report, there is an appeals process involving hiring a third independent professional.

outdoor construction

The Party Wall Award Appeal Process

If, after two Party Wall surveys, there is still disagreement the Party Wall Act requires the appointment of a third surveyor to adjudicate and, if they agree work can continue, award a Party Wall Agreement to the owner.

Failure to agree, or comply, with the Act then becomes a matter of potentially costly legal actions and injunctions that are probably best avoided from both sides.

How Can I Resolve Any Issues That Come Up With My Neighbour During Construction?

renovating bricked building

Having a Party Wall Agreement doesn’t necessarily mean the project will run smoothly, of course. Things can, and do, often change as the work progresses. We would suggest regular communication and creating a spirit of collaboration with your neighbours is the best way to ensure issues are easily resolved.

Consciously breaking a Party Wall Agreement is considered a breach of a Statutory Duty which any Court is likely to take seriously.

In practice, this means that, as a neighbour, any claim for damages or repairs that result from a building owner breaking a Party Wall Agreement is likely to be successful.

Before taking steps towards any legal resolution, it is important to get advice from professionals in the construction industry who can advice on the scope of any Party Wall Agreement breach and the costs associated with any damage or delay.

If you would like to discuss your party wall requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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How To Serve A Party Wall Notice

How To Serve A Party Wall Notice

What Is A Party Wall Notice?

What Does A Party Wall Notice Mean For Property Owners?

What Does A Party Wall Notice Mean For Property Owners?

Why Is It Important To Serve A Party Wall Agreement Notice Properly And In A Timely Manner?

What Should The Party Wall Notice Include

Can You Serve A Party Wall Notice Yourself?

What Are The Consequences Of Not Serving A Party Wall Agreement Notice Correctly

How to Avoid Problems During The Party Wall Notification Process

serve a party wall notice

What is a Party Wall Agreement Notice?

The Party Wall Act (1996) means property owners have a responsibility to serve Party Wall Notices before undertaking work on, or near, a boundary wall or structure. The Act protects both parties from disputes and legal wrangling. In principle, the act of sending a Party Wall Notice is simply confirming your plans in writing and giving the owner of an adjoining property the right to respond.

For the majority of major works, this needs to be done at least two months before the commencement of work. This straightforward guide has been prepared to take property owners through the process step by step.  If you’re a home or commercial property owner with construction plans, it pays to have all the information at your fingertips.

What Does A Party Wall Notice Mean For Property Owners?

‘Party Wall’ describes a boundary between two properties. It is a wall or similar structure in which two, or more, parties have an interest in because it forms or straddles a boundary. It could be a shared gable end in a semi-detached property, for example, or a garden wall that runs along a boundary line.

how to serve a party wall notice

Property Owners are legally required to consider the impact of planned construction work or excavations on Party Walls. The Party Wall Act requires property owners planning work to share their plans with the owners of adjoining properties and gain their agreement before commencing work. The Party Wall legislation exists to prevent disputes and disagreements from ending up in court.

The first part of the process is preparing and sending a Party Wall Notice.

 

The Different Types Of Party Wall Notices

In considering Party Wall details, there are three main types of notice property owners should be aware of.

A Section 1 Notice should be issued when you want to build something new on the boundary line. It is sometimes referred to as a Line of Junction Notice.

A Section 3 Notice is required when you want to work on an existing shared wall or structure within a property or straddling a boundary.

A Section 6 Notice is needed for any excavations within 3m of your neighbour’s property that will be deeper than their foundations.

The format for each is similar and the goal is to share your plans in detail with your neighbour including scheduled start and completion dates.

Why Is It Important To Serve A Party Wall Agreement Notice Properly And In A Timely Manner?

A Party Wall Agreement Notice is a legal requirement. It is, of course, seen as good practice and courtesy for building owners to speak to their neighbours informally about planned construction. However, sending a Party Wall Notice is a Statutory Duty and failure to comply can leave you in legal hot water.

It is always best to get formal advice from a Party Wall Surveyor before commencing any work.

what is a party wall notice

The law states that you should give at least two months’ prior notice for most work covered by the act. As a general rule, the more notice you can give the better. The adjoining property owner has 14 days to respond. It is worth remembering that work can’t commence until a Party Wall Agreement has been signed.The law states that you should give at least two months’ prior notice for most work covered by the act. As a general rule, the more notice you can give the better. The adjoining property owner has 14 days to respond. It is worth remembering that work can’t commence until a Party Wall Agreement has been signed.

What Should The Party Wall Notice Include

All Party Wall Act notices should include the following as a minimum.

The name and address of the people doing the work – the building owner(s). They need to sign and date the notice too.

Notices for excavations must include plans and sections showing the site and depth of excavations and details of underpinning and foundations.

Details and descriptions of the intended work. Drawings are considered good practice.

A schedule including start and finish dates for the work.

If you are wondering what a party wall agreement looks like, there are numerous templates available online. However, a letter containing the above information is generally considered sufficient.

Can You Serve A Party Wall Notice Yourself?

“Can I do a party wall agreement myself?” is a valid question. The answer is, technically, yes. Any property owner is legally entitled to serve a Party Wall Notice directly. There is no obligation, at least initially, to use the services of a Party Wall Surveyor.

Dissent The Notice

However, the preparation of a notice in sufficient detail to gain acceptance can require specialist construction knowledge and undoubtedly benefits from experience. Trying to gain a party wall agreement without surveyor help is quite a challenging task unless it’s your full-time job.

Managing a Party Wall Notice is perhaps best left to the professionals. Any costs associated with support from a Chartered Party Wall Surveyor could, after all, prove relatively small compared with the cost of managing any dispute further down the line.

What Are The Consequences Of Not Serving A Party Wall Agreement Notice Correctly

An incorrect Party Wall Notice or one missing sufficient detail is unlikely to be accepted by your adjoining property owner or their representatives.

Such ‘dissent’ of a Party Wall notice means independent Party Wall Surveyors need to be hired to adjudicate on any areas of conflict. The Act specifies the adjudicating Surveyor is paid for by the building owner who has served the Notice.

party wall act notice

You may be asked for further information and clarity or require corrections, modifications or amendments. These will inevitably add delay and cost to the process. The best way to avoid this is to invest in getting the Party Wall Notice correct in the first place. It is undoubtedly time and money well spent.

How to Avoid Problems During The Party Wall Notification Process?

The best way to avoid problems is to trust the process to professionals. The Royal Institute of Chartered Surveyors (RICS) has a range of support available for home and property owners and can advise both parties involved in any process.  RICS consumer guides on Party Walls and other processes are available online.  Written by party wall experts, their guide describes what is needed from property owners, how to choose surveyors, how the award works and who pays.

Appoint A Party Wall Surveyor

The good news is Chartered Party Wall Surveyors can, and do, provide independent, fair and transparent advice to help neighbours navigate through the Party Wall process. Starting on the right foot by issuing a Party Wall Notice correctly, and in the right spirit, can prevent dissent, dispute, delays and additional costs for your projects. In most cases, a Chartered Surveyor can work for both parties involved which greatly also reduces the risk of problems, disputes and delays.

The best way to avoid problems is to communicate with your neighbour openly, honestly and fairly. This can start informally before a formal Party Wall Notice is required. At that stage, professional support will ensure that your Party Wall Notice is complete, sufficiently detailed and likely to be accepted. If it’s not, a Chartered Party Wall Surveyor is required, by law, to help you find a solution. If it is, then that’s the job done and work can commence as planned.

If you would like to discuss your Party Wall requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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A Guide To Tenant Dilapidations

A Guide To Tenant Dilapidations

What do Tenants Need To Know About Dilapidations?

What Are Dilapidations?

The Importance Of Dilapidations As A Tenant

Understanding The Dilapidations Protocol

Common Areas Of Dispute

What To Do If You Receive a Dilapidations Claim

tenant dilapidations

What do Tenants Need To Know About Dilapidations?

There are lots of considerations to make when signing a Commercial Property Tenancy agreement. You will no doubt be focused on moving in, but your mind should, perhaps, be on moving out too.

There will be terms in all reputable tenancy contracts that refer to dilapidations at the end of any lease period. As we provide a range of professional dilapidation services, we have prepared this short guide to help you avoid surprises down the line.

What Are Dilapidations?

dilapidations landlord

Dilapidations are described in the 1927 Landlord and Tenant Act. They refer to the damage, wear and tear, deterioration and other changes that occur during a tenant’s occupation.

The law states landlords must receive a property back in its original condition. As this is rarely possible, landlords are compensated financially instead.

Many times this will run smoothly with dilapidation costs agreed and settled relatively easily. However it is in a landlord’s interests to maximise any claim and, if you’re a tenant, your best interests are served by minimising those costs. This is where conflict can arise.

The Importance Of Dilapidations As A Tenant

Your first task as a tenant is to fully understand dilapidation agreements you have entered into. Unless you are an expert, it pays to get expert advice.

Then, keeping an accurate record of your property’s condition at the start and throughout the tenancy period will help. It means you can avoid surprises and frustrations during the moving out process. Finally, when moving out you can challenge the landlord’s assessment of dilapidation costs with your own independent advice.

We have included suggestions for each stage of the process below.

tenant act

Before You Sign A Lease

Your first step is to record the property’s state of repair. Arranging your own independent survey will give you the best, most accurate picture. Any savings you might get from moving into a property in poor condition may prove a false economy. The landlord may try and charge you for repairs at the end of the tenancy in any case. It is important you take this into account when offered any discounts or rent-free periods to tempt you.

It is also important to consider any alterations you might want to make. Even if you view them as improvements, the landlord will consider them dilapidations. They will require compensation to return the property to its original condition. Again, it’s worth checking that any plans represent value for money over the whole lease period including any final settlement.

The focus of surveyor and property consultant dilapidation services for tenants is often the end of the lease. It might well pay to get independent advice before signing on the dotted line too.

During Your Lease

The landlord may commission their own survey and present you with the findings at various points in the lease.

This is typically within three years of the end. They will present a Schedule of Dilapidations which formally outlines their requirements.

You can make repairs yourself or negotiate a financial settlement. Landlords will aim for a favourable outcome for them. You have the right to appoint your own surveyor to present an alternative should you wish.

dilapidations advice for tenants

We suggest maintaining healthy proactive relations with your landlord. This avoids dilapidations becoming a matter solely at the end of a contract and helps prevent conflict and dispute.

After The Lease

dilapidations and tenants improvements

When you have left the premises, your landlord will re-assess the property. They will complete the Schedule of Dilapidations and collate the final dilapidations costs. This will form their final claim.

As well as structural repairs, decoration and maintenance, dilapidations may include compensation for loss of rental income and professional fees.

Any documentation should list each item in detail and provide sufficient information for scrutiny.

You do not have to accept this figure. Most commercial tenants ask surveyors and property consultants to get advice at this point, if not before. They can assess the claim and help with a counterclaim if it is deemed necessary.

Any counterclaim needs to be made in a timely fashion. This is typically within 56 days. It needs to provide a similar detailed breakdown of work and costs. If an agreement is not reached, the claim is considered in dispute.

Understanding The Dilapidations Protocol

The activities required to manage a dispute are set out in the widely recognised Dilapidations Protocol. The protocol is a document first published by the Property Litigation Association in 2002. Today it is also supported by the Royal Institution of Chartered Surveyors (RICS) and Civil Justice Council. Its aim is to help resolve dispute cases without resorting to Court action.

chocolate factory empty bricked room and wooden floors

The Protocol specifically includes guidance for tenants and their representatives. Amongst its measures, it suggests parties consider Alternative Dispute Resolution (ADR) procedures before litigation.

Common Areas Of Dispute

A landlord is likely to issue a schedule of required dilapidation repairs when you leave the property. This will form the basis of any dilapidation claims.

Typical disputes, at this stage, include the following.

Reasonableness of any repair

Cleaning and minor redecoration

Initial condition of the building

Loss of rental income

Alterations that may or may not need to be reinstatedAlterations that may or may not need to be reinstated

Professional fees

In our experience dilapidation disputes can be avoided. Planning ahead and taking a calm pragmatic approach to negotiation will help. An independent survey is often the best place to start.

What To Do If You Receive a Dilapidations Claim

The first step is to review your dilapidations claim against the relevant clauses in your lease. Has your landlord stuck to their side of the bargain contractually?

It is then a question of assessing whether you agree with their assessment of the issues. If you agree, then you will either settle up the financial claim or agree to undertake work yourself.

If there’s disagreement, you can reply to their claim with your own information. At Fresson & Tee we have a wealth of experience helping tenants. We can help with the challenge of countering landlord claims and reducing tenants dilapidations costs. We would be delighted to help you.

If you would like to discuss your dilapidation requirements further, please call our office on 020 7391 7100 or email us at surveyor@fandt.com.

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